1. Acceptance of terms
These Terms apply to your use of novapi.in and services provided by NovAPI. “Visitors” means anyone browsing the website; “Customers” means anyone who has agreed to receive a service from us. By using the website or services you agree to these Terms.
2. Eligibility and permitted use
You must be legally able to enter into a contract and use the website and services only for lawful business purposes.
3. Description and availability of services
Our services are described on the Services page. The specific scope, deliverables, and pricing for each Customer are confirmed in writing (such as a quotation, order, or email) before work begins.
4. User responsibilities
- Provide accurate information.
- Use services in line with applicable laws and third-party terms.
- Maintain the security of your own systems and accounts.
5. API access and credential security
Where we provide credentials, Customers must keep them confidential, store them securely server-side, and notify us promptly of any suspected compromise. Customers are responsible for activity carried out using their credentials.
6. Prohibited activities
- Unlawful, fraudulent, or abusive use, including spam.
- Attempting to gain unauthorised access to systems or data.
- Interfering with or overloading the services.
- Reselling access without our written agreement.
7. Intellectual property
The NovAPI name, logo, and website content belong to us or our licensors. Ownership of work created for a Customer is set out in the applicable agreement.
8. Service availability and changes
We work to keep services available but do not guarantee uninterrupted or error-free operation. We may modify or discontinue features with reasonable notice to affected Customers where practicable.
9. Fees, billing, and taxes
Fees are those communicated to you before purchase. Applicable taxes are charged as required by law.
10. Suspension and termination
We may suspend or terminate access for material breach of these Terms, unlawful use, or security risk, with notice where reasonable. Customers may stop using services as described in their agreement.
11. Refunds and cancellations
Refunds and cancellations are governed by our Refund and Cancellation Policy.
12. Third-party services and integrations
Integrations may depend on third-party services that have their own terms. We are not responsible for third-party services we do not control.
13. Limitation of liability
To the extent permitted by applicable law, we are not liable for indirect or consequential losses, and our total liability relating to a service is limited to the amount paid for that service in the preceding twelve months. Nothing in these Terms excludes liability or rights that cannot be excluded by law.
14. Indemnification
Customers agree to indemnify us against claims arising from their unlawful use of the services or breach of these Terms, to the extent permitted by law.
15. Governing law and jurisdiction
These Terms are governed by the laws of India, subject to any mandatory consumer protections.
16. Changes to these terms
We may update these Terms. Changes take effect from the effective date shown above.
17. Contact details
For questions about this policy, use our contact page or email info@novapi.in. For technical or service issues, email support@novapi.in.